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Hiring and Keeping Staff - The Silver Bullet


Difficulty is mounting for most businesses to hire and retain key staff.The reasons are many and often hard to manage. For example, when skilled workers retire due to age, there is no simple solution to replace them, nor to retain their skills and...
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Six tips to surviving CRM design hell...


Having spent the past six weeks in CRM design hell, I thought Iíd share some tips on surviving the process while it was freshly seared on my memory. Trust me, CRM design work, rather like a prolonged course of dental treatment, isnít the most fun...
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Customer is King - Feedly RSS Reader Launched! Lon


Its been a great day for feedly - the start up created by Edwin Khodabakchian and his impressive team. I have known Edwin since Oracle acquired his previous baby Collaxa. He brought a fresh new spirit to Oracle and was an inspiration to be around....
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Serious logistical expertise


Iím about to head to Dreamforce, Salesforceís annual user conference. Last year it was 5,000 people. This year could be as many as 10,000. Itís a big conference with tons of logistics. But check out what the Obama campaign pulled off yesterday....
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Organizational Integrity and Performance Feedback


I remember being in the audience listening to a speech about leadership by Jack Welch, acknowledged to be one of Americaís toughest bosses. There were about 600 of us in the audience....
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BarCamp Africa


Last Saturday I attended BarCamp Africa, an event hosted at the Google Campus in Mountain View. BarCamp Africa brought people, institutions and enterprises interested in Africa - as a topic, an opportunity, or a place of action - together in one...
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